Got Questions?
Matcha Ware Customization & Wholesale FAQ
Can I customize my brand logo on the bamboo whisk or ceramic bowl?
Absolutely! We specialize in branding. We can laser-engrave your logo on the bamboo whisk (Chasen) and tea scoop (Chashaku), or apply high-temperature decals/silk printing on ceramic bowls and whisk holders. Even the tinplate matcha cans can be fully customized with your artwork. on ceramic bowls and whisk holders. Even the tinplate matcha cans can be fully customized with your artwork.
What specific customization options do you offer for Matcha Sets?
We offer “End-to-End” customization:
Products: Custom colors, glazes, shapes, and sizes for bowls and holders.
Packaging: Magnetic gift boxes, eco-friendly kraft boxes, or cylinder tubes.
Inserts: Custom-cut EVA foam, pearl cotton, or cardboard inserts to fit your specific set combination.
Printing: Full-color CMYK printing and gold/silver stamping on boxes.
What is your Minimum Order Quantity (MOQ)?
We are committed to supporting growing brands. For standard items in stock, the MOQ can be as low as 20–50 sets. For full customization (like custom-shaped ceramics or specific Pantone-colored boxes), the MOQ usually starts at 200–500 units. Let’s discuss your specific needs—we always aim for a win-win starting point.
How long does it take for sampling and mass production?
Sampling: Usually 4–7 days. Sample costs are fully refundable once your bulk order reaches a certain amount.
Mass Production: Generally 15–25 days depending on the complexity and quantity. We will provide a Pre-Production (PP) sample or high-def photos for your final approval before we hit the “start” button.
Can I mix different designs or colors in one order?
Yes, definitely. We understand that market testing requires variety. You can mix different glaze colors of Matcha bowls or different styles of whisks within one shipment to help you provide more options to your customers.
How do you ensure the fragile ceramic bowls won't break during transit?
With years of export experience, we’ve mastered “Fragile-Safe” packing. We use thickened 5-layer corrugated master cartons and ensure each ceramic item is protected by independent bubble wrap or custom-fit inserts. Our breakage rate is kept below 1%—and if anything arrives damaged, we take full responsibility.
Do you provide FBA Prep and Drop-shipping services?
Yes, we are a trusted partner for many Amazon, Shopify, and Etsy sellers. We can:
Apply FNSKU labels and Box Labels for Amazon FBA.
Ship directly to Amazon warehouses or your customers’ doorsteps via sea, air, or express (DDP/DDU terms available).
Are your Matcha tools food-grade and safe to use?
Safety is our priority. All our bamboo products are treated to prevent mold and insects without harmful chemicals. Our ceramic glazes are lead-free and cadmium-free, meeting international food safety standards (such as FDA/LFGB). We can provide certificates upon request.
Can I create a unique "Starter Kit" with my own combination of items?
We love this idea! You can “Mix & Match” any items from our catalog—Matcha whisk, sifter, bowl, scoop, and even cloth—to create a unique bundle that fits your brand’s price point. We will then design the internal packaging to ensure everything fits perfectly and looks premium.
How can I get a formal quote and start a project?
It’s easy! Click the “Inquiry Now“ button or send us an email with your desired items and customization ideas. Our project managers usually respond within 6–12 hours with a detailed price list and professional suggestions to get your project moving.
Start Your Custom Project Today
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